Publicly Gen. Atef Jacob head the Consumer Protection Agency that the year 2013 of decided that witness applied 30 Standard Motor nearing the specifications and quality issuance added to the specification ten that have been applied before and it reported makers and car dealers must adhere to corporate standard specifications Egyptian car as requested commitment of companies that includes guaranteed automotive components of tires, glass, battery and a cassette and CD, where some companies are not included, although it is has been selected as their students need the availability of maintenance centers and distributed manner geography covers the provinces and reporting device for any presence of spare parts or fraudulent contraband or non-conforming for the device to take all deterrent measures necessary to preserve the health and life of consumers also stressed that the year 2012 had witnessed make 1744 a complaint and it was resolved 1308 complaints of which 75% were referral 404 complaint to the Technical Committee of the Ceara T. and Jaoualvhs complaints as follows 760 complaints were remove its causes and 120 complaints lack of jurisdiction and 110 complaints NONINFRINGEMENT and 144 Wrap (complaint essentially without or reference for the withdrawal of the complaining did not offer documents) and 55 complaints lack of cooperation complainant and 61 complaints for waiver complainant and 21 complaints for not prove incident and 18 complaints were sufficiency including the procedures and 3 complaints for failure to meet Documents and one complaint for failure to comply with the data and 4 complaints restricted previously Only complaint for lack of seriousness complaint and most important work device to monitor apparent that occurred in 2012 were in the field of summons, which are the cars of the companies that produce them or the company behind the brand anywhere in the world and take action coordinating with all state agencies to make sure no leaks defective car to the Egyptian market. As Okdalloa Atef Jacob device that have official page on the social networking site under the name of the official page of the Consumer Protection Agency to receive complaints from consumers
